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Quality Processes in Underwriting

Would you like to rethink your options? Attend the CUS advanced module!

Quality Processes: Date to be announced

CII CPD accredited programme

Quality processes are a precondition to guarantee quality underwriting in the insurance industry. Increasing digitisation alters many procedures, including application and evaluation procedures. New findings in areas such as data analytics, behavioural economics, and design thinking continuously need to be incorporated to compete in a volatile market. A quality process management in underwriting will:

  • Save costs through optimised underwriting procedures
  • Improve customer satisfaction and long-term client relationships
  • Increase work efficiency and motivate staff
  • Shape the future by managing change

Seminar participants will review how to effectively map and analyse processes while integrating up-to-date developments in insurance. The trainers provide advice about how to apply principles and tools of change and innovation into the work processes of the future.

Target group: Underwriters in Life/CI/Disability insurance with a CUS certificate (Certified Underwriting Specialist – CII CPD accredited programme) and/or advanced skills (at least five years of work experience)

Location: The course will run on-site in Cologne, Germany

CII CPD hours: 31.5

Seminar fee: EUR 2500 (plus VAT where applicable)

Registration: Please get in touch with your local Gen Re contact

 

Anke Siebers joined the Gen Re Business School in 2005. As an Insurance Education Consultant, she is responsible for the international Business School seminars, webinars and publications in Life/Health underwriting and claims. Being a psychologist, Anke has a professional core interest in mental health topics and a personal passion for international projects.

Do you have any questions? Please don’t hesitate to get in touch with us.